Author Topic: Error when attempting to install TurboTourney 2021 on Windows 10 PC  (Read 58 times)

robandalpool

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Hello,
 
I am getting the following error when attempting to install Turbo Tourney 2021:

This installation package couple not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

I have installed previous versions, including 2019 with no error.

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Doug

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I would suggest deleting the downloaded file and try downloading it again. Maybe the download didn't complete fully. It's installing fine on all computers that I am aware of, I've not heard of any other issues and have installed on Windows 10 myself many times with no issues.

Doug

robandalpool

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Thanks for the quick response!

I tried downloading again, but had the same issue. But I was able to download and install on a secondary PC, so the file must be getting corrupted when I download it on my primary PC.

The fix on my primary PC was to bring the installer .msi file over on a usb drive (copied over from my secondary PC), and install from there.

Doug

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I wonder if maybe some kind of virus software or firewall might be doing something to the file during the download.  Glad you got it working though.