Author Topic: an error occurred with the printer control  (Read 57 times)

flava

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an error occurred with the printer control
« on: March 19, 2021, 11:39:50 am »
I tested my site and everything was working fine.  Now when I'm trying to build the web site, it creates all the player picks and when it's working on the last one, it says "Turbo Tourney Error"  "An error occurred with the printer control.  Error: Cannot find a printer device.  OK"

Any ideas how to fix this?

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Doug

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Re: an error occurred with the printer control
« Reply #1 on: March 19, 2021, 11:42:05 am »
It sounds like maybe you don't have a default printer configured on your computer.  The printer is needed to create "printer friendly" PDFs of the Player Picks report but you can also remove this option by selecting the Reports menu, Report Setup.  Click on Player Picks report and uncheck the "Add Printer Friendly" option.

flava

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Re: an error occurred with the printer control
« Reply #2 on: March 19, 2021, 11:47:28 am »
I think I resolved it by rebooting.  I remembered I updated my printer driver last night but hadn't rebooted since, even though I have printed to that printer already.  Sure enough, after the reboot it got past that portion.  Thanks for the quick response!