The Turbo Tourney Support Forum

Turbo Tourney => Turbo Tourney Support Forum => Topic started by: the rave on March 13, 2021, 09:46:51 am

Title: setting up mail preferences
Post by: the rave on March 13, 2021, 09:46:51 am
how do i set up my mail preferences?  smtp,tt, mapi?  help!  time is short.
Title: Re: setting up mail preferences
Post by: Doug on March 13, 2021, 09:54:34 am
If you are using the Internet Add-on then TT is the best/easiest option as it's integrated into your pool and requires no additional setup.
Title: Re: setting up mail preferences
Post by: the rave on March 13, 2021, 10:04:51 am
i'm getting a message check your smtp settings...to make sure they are correct.  error 550; a valid email address is required.  i'm confused.
Title: Re: setting up mail preferences
Post by: the rave on March 13, 2021, 10:20:34 am
should the attachment be PDF, HTML?  getting frustrated.     what other settings can i check?
Title: Re: setting up mail preferences
Post by: the rave on March 13, 2021, 10:49:07 am
now i'm wondering if my internet add on is working properly.  upon registration, it shows i have internet add on but not sure how to activate it.

i've been a devoted turbo tourney user for many years (check my order history) and i always have some issues.  probably user initiated but i am getting frustrated and may have to resort to using online tourney manager...
Title: Re: setting up mail preferences
Post by: Doug on March 13, 2021, 12:12:07 pm
Your Internet Add-on is working fine otherwise you wouldn't see those options and these are all just preferences, you can choose what you prefer to use.  If you are unsure what they are for select the Help button to read more information about what they do.  If you are getting a message to enter a valid email address then that should just be telling you that the email you entered is not valid.  Nothing about any of these features has changed in years.  If you prefer to use a different service just email me at support@turbotourney.com and I am happy to cancel/refund your order.  Or you can email me specifics, with a screenshot, showing where you are having trouble and I can assist that way as well.

Doug
Title: Re: setting up mail preferences
Post by: the rave on March 13, 2021, 12:28:58 pm
thanks, Doug.  does that mean that one of the emails that i have entered for each player is incorrect?  and i have to figure out which one is invalid?  not wantng to cancel or refund.  i love turbo tourney.. i'm just not as computer savvy as i thought i was. 

Title: Re: setting up mail preferences
Post by: Doug on March 13, 2021, 01:07:07 pm
That's correct.  Did you determine it was a bad email already based on our email conversation?